➤ HOW DO I SUBMIT MY INFORMATION AFTER ORDERING?
After you place an order, you’ll receive an email confirming the details of your purchase. Simply click the link in your confirmation email with your information. *I will not email you for details about your design. It is your responsibility to send me all your information requested.*
➤ WHAT HAPPENS AFTER I SUBMIT MY INFORMATION?
After I’ve received all your information, I’ll customize your design and send a preview for approval. Once you receive your preview, you will receive two (2) complimentary round of revisions to request any minor changes, such as name change, typos and picture changes. Complimentary does not mean requesting a new design concept.
PLEASE NOTE: Our prices include 1 Concept (design) and 2 revision (name change,etc). Once you have exhausted your 2 revisions, each additional revision is $15 per or new concept is $125 per. If you sign off on a design once we send you the finalized graphic and you see something that needs to be changed or fixed – you will be charged for a revision fee of a minimum $35 (this even includes typos that may have been a mistake on our part). Be sure to proofread before giving the go to finalize the design.
PRINT ORDERS: Once you give permission to print, I’ll start the printing process. You will receive an email with a tracking number once your order ships.
DESIGN ONLY ORDERS: Once you give final approval for your design, I’ll send a temporary link to download the final files and close the order.
➤ TURNAROUND TIMES Our turnaround times vary based on the scope of the project and the delivery of content by the client. Below are typical turnarounds. However, your turnaround can be shorter or longer depending on the complexity and size of the project, and our communication.
Logo Design: 10 to 15 business days
Brand Design: 4-6 weeks
Flyer Designs: 5 -7 business days
CD/DVD Artwork: 5-7 business days
➤ If you still have questions about this service, please see all Frequently Asked Questions for more information or email email@example.com